Terms of service
OVERVIEW
This website is operated by Keen Dist Ltd (“we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to Keen Dist Ltd. Keen Dist Ltd provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Services” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any Services.
We may update these Terms from time to time by posting changes on this page. It is your responsibility to check this page periodically. Continued use of the website following changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use the Services under your supervision.
You agree that all information you provide is accurate, current, and complete, and that you are responsible for maintaining the confidentiality of any account details.
You may not use our Services for any unlawful purpose or violate any applicable laws.
SECTION 2 – OUR PRODUCTS
We make every effort to display product colours and descriptions accurately. However, we cannot guarantee your device will display colours precisely.
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities or sales by region or customer
- Refuse service at our discretion
All product descriptions and pricing are subject to change without notice.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.
An order is not accepted until it has been confirmed and payment processed.
We may cancel or limit orders, including those that appear to be placed by resellers or distributors.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price in effect at the time of order.
You agree to provide accurate billing, shipping, and payment information for all purchases.
We reserve the right to cancel or refuse any order if information provided is inaccurate or suspicious.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Courier or postal services
- Customs processing
- Events outside our control
Once orders are handed to the courier, risk of loss passes to the customer where permitted by law.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this site, including images, text, logos, graphics, and design, is owned by or licensed to Keen Dist Ltd and is protected by applicable intellectual property laws.
You may not copy, reproduce, or exploit any part of the Services without written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we do not control.
These tools are provided “as is” and “as available” without warranties. Use is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for their content, policies, or practices.
You access third-party websites at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Keen Dist is powered by Shopify, which enables us to provide the Services.
However, all purchases are made directly with Keen Dist Ltd, not Shopify. Shopify is not responsible for any transactions, products, or customer interactions.
SECTION 10 – PRIVACY POLICY
All personal information is handled in accordance with our Privacy Policy.
Please review it here: [LINK]
SECTION 11 – FEEDBACK
If you submit ideas, suggestions, or feedback, you agree that we may use them without restriction or compensation.
You confirm you own or have rights to any feedback you provide.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if necessary.
SECTION 13 – PROHIBITED USES
You may not use the Services:
- For unlawful purposes
- To violate laws or regulations
- To transmit malicious code
- To infringe intellectual property rights
- To collect personal data of others
- To interfere with website security
- To scrape, spam, or misuse the platform
We may terminate access if these rules are violated.
SECTION 14 – AGENTS
Automated systems (“Agents”) may only access our Services if they identify themselves and comply with our requirements.
We reserve the right to restrict or block automated access at any time.
SECTION 15 – TERMINATION
We may terminate or suspend access to our Services at any time without notice.
Certain sections (such as liability, intellectual property, and indemnification) will survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted, error-free, or secure use of the Services.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Keen Dist Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
SECTION 18 – INDEMNIFICATION
You agree to indemnify Keen Dist Ltd against any claims arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 19 – SEVERABILITY
If any part of these Terms is found to be unenforceable, the remaining provisions will remain valid.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver.
These Terms, together with our policies, constitute the entire agreement between you and Keen Dist Ltd.
SECTION 21 – ASSIGNMENT
We may assign or transfer these Terms at any time. You may not assign them without our written consent.
SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the jurisdiction of the courts of England and Wales.
SECTION 23 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 24 – CHANGES TO TERMS
We may update these Terms at any time. Changes will be posted on this page. Continued use of the Services means acceptance of updates.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms should be sent to:
customerservices@keendist.co.uk
Keen Dist Ltd
Unit 3B Didcot Park
Churchward
Southmead Industrial Estate
Didcot
OX11 7HB
United Kingdom
Company Registration No: 07979106
VAT No: GB103608255
Phone: 01865 236872
Last updated: 7th April 2026